Reviews for The Sanctuary of Lake Villa

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Posted On: 4/13/2022

application process

Saying that the application process was amazing is an understatement. Felice and Mary made it almost too easy. Face it, renting and moving is stressful so in addition to the business aspect of leasing, these ladies have to be emotional support counsellors as well. they handled the process with poise, empathy and speed. Thank you.

By: RICHARD GOODSON

Source: Property Site

Posted On: 4/4/2022

love it!

As I get close to the end of my 3rd year here, I am still very happy with my decision to move to The Sanctuary!! Love sitting on the balcony and watching the birds. I also love having my own washer and drier!! The staff is always very friendly and helpful, and the grounds are very well maintained!!

By: Barbara Ulrich Verified Resident

Source: Property Site

Posted On: 3/18/2022

Living at The Sanctuary of Lake Villa

This is actually the second time I’ve resided here so that should tell you that I like it here. I’ve had very few maintenance requests but those I’ve had have been resolved very quickly. The staff has been great to work with. Felice Brooks, leasing agent, has been here both of my stays and she’s wonderful! She’s very knowledgeable, helpful, friendly and professional. I know that I can always go to her for anything. I would definitely recommend The Sanctuary.

By: Sue Hales Verified Resident

Source: Property Site

Posted On: 12/5/2019

A wonderful place to live!

After 30 years in our home . It was time to downsize. Our daughter and family live in the area so we wanted to be close to them. The Sanctuary is just perfect for us. We love our new home. Everyone has been welcoming. We really our enjoying the events they put on. Maintenance is impeccable. And so looking forward to using the pool in the summer. And a special thanks to Felice. She has made our transition to our new lifestyle so much easier. We are really loving it here and hope to be here for a long time. Our new home is really lovely with beautiful amenities , storage options and garages. And we have taken advantage of them all.

By: Blecke’s Verified Resident

Source: Property Site

Posted On: 9/26/2019

Would never live in another apartment complex

I have lived here for now 2 years and I can not say enough about the complex and staff. Always there to help in anyway they can. I went though some medical issues last year and they treated me as if I was family. They always asked and was concerned about my progress. I would highly recommend this complex to anyone looking for a great place to live!

By: Anonymous Verified Resident

Source: Property Site

Posted On: 7/24/2019

Wonderful Place to live

The Sanctuary is beautiful and a wonderful place to live. Both my husband and I enjoy all the amenities, Also the staff is excellent. They are all friendly and very informative of the property. We love this place!

By: Christy L Ryan Verified Resident

Source: Property Site

Posted On: 7/9/2019

Great Place to Live

I am very comfortable living here. The apartments are spacious, clean, look new with an upscale feeling. The maintenance team is meticulous and is quick to respond to any request. It is a quiet and private community with a lot of nice people. Staff is friendly. The club house is a bonus as is the workout room and pool. I am very happy here at the Sanctuary of Lake Villa.

By: Linda Goblirsch Verified Resident

Source: Property Site

Posted On: 3/27/2019

Perfect home

Everyone here at The Sanctuary made it easy for me to move into my dream apartment! Felice really helped me every step of the way for the last YEAR, till i was finally able to move in here. All of the staff is wonderful and I truly recommend this place to anyone!

By: Morgan Hannum Verified Resident

Source: Property Site

Posted On: 1/11/2017

Another happy year at the Sanctuary

Happy New Year to the wonderful staff at the sanctuary. I have been blessed with another happy year in my lovely apartment at the Sanctuary.I can truly say l have been happy and worry free here. I also love the little things they do to make the people here happy( such as bunch,pool party's and other activities.They also have on location maintenance staff that keep things looking an running great.

By: V Franklin Verified Resident

Source: Property Site

Staff:

Value:

Posted On: 1/5/2017

Great Management Team

Just completed the application process and it was the very best experience I have ever had. Everyone was helpful and organized and seemed to genuinely want to help. I can't wait to move in!

By: Andrea Verified Resident

Source: Property Site

Posted On: 1/4/2017

Very Nice Place To Live

Have been a resident since June of 2008 and my first experience with apt living. I was exceptionally amazed with the condition of the property, the very cozy apt layouts and appearances. Right from the start I found the staff to be very helpful and friendly. The clubhouse, work out room, locker rooms and pool are great and always clean and neat. Shame I don't take more advantage of them. When it comes to maintenance these guys are on it right now.. Pretty much all the residents I have had contact with have been very friendly and we have had some fun times with the Sanctuary organized parties. Simply said this is an excellent place to call HOME

By: George West Verified Resident

Source: Property Site

Posted On: 12/24/2016

Low Maintenance Living!

The Sanctuary is a great place to live! I have been here for over two years now after downsizing from a large home. My wife and I don't miss the housework, upkeep and especially clearing the snow from our driveway! Our two girls will both be in college next year and we are looking forward to the coming years even more now that we can relax and spend our weekends visiting them. And the best thing of all is I now have the beautiful clubhouse to schedule a private party and girls have a swimming pool to enjoy all summer!

By: Marks Verified Resident

Source: Property Site

Posted On: 12/18/2016

Just an all around GREAT place to live

As an 8 year resident here and being the first time living in an apartment I have found this to be a very pleasant and wonderful place to call home. It is hard to find words to describe the staff here who will bend over backwards to solve any issue you might have as quickly and efficiently as possible. This complex if full of friendly residents to also enjoy the pristine location we have here..

By: G West Verified Resident

Source: Property Site

Posted On: 10/25/2016

Home Sweet Home

We've only been her for 7 months, and it already feels like home. Everyone we've met has been very friendly. The staff is very prompt when addressing any issues we have had. The property is very well maintained. One of our favorite things about the Sanctuary is the pool. We very much enjoy hanging out at the pool in the summer!

By: Stacey Verified Resident

Source: Property Site

Posted On: 9/10/2016

Excellent place to call home.

I have lived here at the Sanctuary for 18 months and it is by far the best complex I have experienced in Lake County. Down sizing from a 3 bedroom house, I was concerned about having space for the furniture I was keeping. The 2 bedroom, 1 bath unit I chose had ample floor space, a large utility room and included a fireplace. The fireplace is how I heat the main room in the winter and my gas bills have never been lower. Parking can be a challenge if you work an shift work like I do. When I return home at midnight, I often have to park far from my building but, that's my only complaint in this otherwise comfortable complex. The staff here is above reproach addressing any questions or concerns in a timely manner. I will eagerly renew my lease here when the time comes. I really enjoy living at the Sanctuary and calling it my home.

By: Todd Goodell Verified Resident

Source: Property Site

Posted On: 8/24/2016

Excellent place to live

I've lived here just over a year and a half. Love my apartment. Maintenance has been very prompt to any issues, buildings are kept very clean. The club house including pool always stellar! Felice has been the best always available no matter what is going on she always makes time for me and all the residents. This has been my first time in an apartment and this location is quiet, very clean, it's been a pleasure living here.

By: Jackie Verified Resident

Source: Property Site Read Property Manager's Response

We are so happy that you love your home here at the Sanctuary of Lake Villa! Thank you for the wonderful review, we really appreciate that you also love our staff! We hope that you continue to enjoy your home for years to come here at the Sanctuary of Lake Villa!

Posted On: 7/22/2016

My Two years at the Sanctuary

I love my apartment at the Sanctuary.The friendly staff help me find the apartment that l needed, l how have an lovely apartment with a lovely view.

By: V Franklin Verified Resident

Source: Property Site Read Property Manager's Response

Thank you for the wonderful review, we are happy that you love your home here at the Sanctuary of Lake Villa! We are also so glad to have you as part of our community!

Posted On: 7/15/2016

The Sanctuary

"This complex is truly a great place to live! The staff is friendly and responsive to any issues. You get to know them first name and as friends. Parking is excellent, plus we have a garage. Features a work out room plus a pool. The pool is large and overlooks meadows. Apartments are well insulated, so no noise carryover. Grounds are well kept. I love it, going on 4 years."

By: Anonymous Verified Resident

Source: Property Site Read Property Manager's Response

Posted On: 7/14/2016

Wonderful Place to Live!

This complex is truly a great place to live! The staff is friendly and responsive to any issues. You get to know them first name and as friends. Parking is excellent, plus we have a garage. Features a work out room plus a pool. The pool is large and overlooks meadows. Apartments are well insulated, so no noise carryover. Grounds are well kept. I love it, going on 4 years.

By: Anonymous Verified Resident

Source: Property Site Read Property Manager's Response

Posted On: 5/5/2016

"A Wonderful Place to Call Home"

I have lived at the Sanctuary the past year and can't say what a pleasure it was to have lived there. The people in the office are always professional, polite and no matter how buy they seemed to be, they always took the time to answer any questions you may have. The apartments are beautiful, well maintained, very spacious, and upgraded. It was a total pleasure living there and I was heart broken to leave. I would recommend The Sanctuary to anyone looking for a Beautiful, Professionally run, well maintained place to call home.

By: Anonymous Verified Resident

Source: Property Site

Posted On: 4/19/2016

Can't say enough

The apartments are very nice., the complex is quite and the grounds are beautiful. The best thing about Sanctuary is the staff. I have lived in many apartment communities throughout my lifetime. I have never encounter a staff as nice and accommodating the crew at Sanctuary of Lake Villa. Thank you for all you have done to make me feel at home.

By: David Kendrick Verified Resident

Source: Property Site Read Property Manager's Response

Thank you David. We are glad you have felt at home at The Sanctuary!

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Testimonials

I have lived here for 5+ years and I love it! The staff is friendly and responsive - grounds are immaculate and if I have an issue (repair, etc) they resolve it very quickly. - W.Gipson
https://plus.google.com

Everything about this place is great. I've lived here for just over a year, maintenance always prompt. The complex takes great care of maintaining the exterior appearance, black topping and repairing all driveways, carpet cleaning yearly. Just a great place to live. - M.Ward
https://plus.google.com

I lived here for 2yrs. And i just wanted to say the management is great here, super nice & very helpful. I had to move on short notice for a new job & they helped me lease my place within 2 months saving me 8 months of rent. Also the apartments are really nice, maintenance staff is great & the clubhouse & pool are cool to. One last thing they do events for the residents pretty regularly which i thought was a nice touch. Great place! -JaredD.
http://www.yelp.com

Recently, I was awarded a 3 month contract in the area. Desperately needing a short term corporate apartment situation I contacted Gary & his team. After providing general information on my contract Gary allowed me to stay for the duration. He reacted expeditiously before my arrival & while I was there. The apartment was nicely decorated & had everything I needed. It was clean, safe & the leasing office was always available to me...Anonymous
http://www.apartmentratings.com

I searched all over Lake County for places and mark my word, this is the best place to live if you need to rent. Plus like I said, I can have my dogs here with no prejudice to size. You can tell the owner has put a lot of time and money into this place and you can tell he likes to keep it nice for existing tenants and new ones. When you move in, you can barely tell anyone lived in it before you.-PJ
http://www.apartmentratings.com

The sign says luxury apartments when you pull in and they are just that!!! -PJ
http://www.apartmentratings.com

This is the second time I have lived here, liked it so much here when I moved back in town from Florida, this is the first place I called. So, I’m speaking on experience of living here twice. Office staff is great and very helpful when I moved in and after. Maintenance staff is just as great. If your need is an emergency or not they are very fast. -PJ
http://www.apartmentratings.com

About 99.9% of the time I get to park right in front of my building. If not, there is always a space close by. The buildings are very secure and I ALWAYS feel safe. People only have access to the building they live in, no others. The entrance and hallways are always clean.-PJ
http://www.apartmentratings.com

The complex grounds are ALWAYS kept nice, no garbage, nice grass & plants and lots of trees, very well maintained.-PJ
http://www.apartmentratings.com

I hate calling this an apartment; it's more like a townhome feel. All of the rooms are huge, even the 2nd bedroom. The bathrooms are about 10 x 8 foot.... Love that!!! Tons of closet space, granite counters in the kitchen, a lot and big cupboards, dishwasher, sink disposal, separate laundry room in each with real washer & dryers not the stackable ones.-PJ
http://www.apartmentratings.com

“My apartment is very comfortable in the winter and the summer and my utilities bills are low. By chance I met the developer in the office and he said the property had the same insulation system he put in his own home!”
Queen R.B.